The Data Protection Act
Under the Data Protection Act 1998, we have a legal duty to protect any information we collect from you. We use leading technologies to safeguard your data, and keep strict security standards to prevent any unauthorised access to it. We do not pass on your details to any third party unless you give us permission to do so.
What information do we collect?
We collect two kinds of information from visitors to this site: Personal details in connection with newsletter signups and customer contacts, and site usage information from session cookies and log files.
If you register for our newsletter, the information we collect is your name and email address. A copy of this information is kept securely by Lothian Buses and will be held until such time you inform Lothian Buses plc otherwise by emailing email@example.com. This information is also stored on back-up tapes to avoid loss of data.
If you contact us with a customer query, we will record any information you submit through the contact form or via an email to firstname.lastname@example.org
Site usage information - log files
Log files allow us to record visitors' use of the site. We store log file information from all our visitors, which we use to inform changes to the layout of the site and to the information on it, based on the way that visitors move around it. Log files do not contain any personally identifying information.
Policy last updated: July 2012
'Cookies' are small pieces of information that are stored by your browser on your computer's hard drive. They are primarily used to store information about your preferences and other information which you may need when you visit a website.
If you are concerned about cookies, you can turn them off in your browser by following the links below. However, if you do this please note that some areas of the site may not work properly.
The following links explain how to block cookies in your browser