Customer services

Travelshops

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Frequently asked questions

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Lost something on one of our buses? Get in touch.

Lost property

Lost something on one of our buses? Get in touch.

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Travelshops

Visit our travelshops

Want to speak to someone in person? You can pick up timetables, buy tickets and request bus information at any of our Travelshops.

​Our Hanover Street Travelshop is also home to our only Lost Property office. If you think you’ve left something on a bus, this is where to go.

  • Waverley Bridge Travelshop – closed from 3rd November until Spring 2014.

    Opening hours
    Monday-Friday: 0900-1800
    Saturday: 1000-1800
    Sunday: 1000-1715
    Local and Bank Holidays:
    1000-1800

    Location
    31 Waverley Bridge
    EDINBURGH
    EH1 1BQ

    The Waverley Bridge Travelshop will close on the 3rd November until Spring 2014.

    Waverley Bridge Travelshop
  • Hanover Street Travelshop

    Opening hours
    Monday-Friday: 0800-2000
    Saturday: 0900-1730
    Sunday: 1000-1730
    Closed on local and Bank Holidays

    Location
    27 Hanover Street
    EDINBURGH
    EH2 2DL

    Hanover Street Travelshop
  • Shandwick Place Travelshop – closed from 26 January 2014

    Opening hours
    Monday-Friday: 0800-1800
    Saturday: 0900-1730
    Sunday: CLOSED
    Closed on local and Bank Holidays

    Location
    7 Shandwick Place
    EDINBURGH
    EH2 4RG

    Shandwick Place Travelshop
  • Dalkeith Travelshop

    Opening hours
    Monday-Friday: 0930-1645
    (Closed: 1130-1200)
    Saturday: 0930-1645
    (Closed: 1130-1200)
    Sunday CLOSED
    Closed on local and Bank Holidays

    Location
    Jarnac Court
    Dalkeith
    EDINBURGH
    EH22 1HU

    Dalkeith Travelshop